Consumer Protection Law
Kapil Dixit LLP provides legal assistance in matters related to consumer rights, product liability, financial fraud, insurance claims, and disputes with service providers. The firm represents individuals and businesses before District Consumer Disputes Redressal Commissions, State Consumer Disputes Redressal Commissions, and the National Consumer Disputes Redressal Commission (NCDRC) under the Consumer Protection Act, 2019.
Consumers facing grievances due to defective goods, deficient services, false advertising, unfair trade practices, banking fraud, insurance disputes, and e-commerce fraud can seek legal recourse through consumer forums.
Legal Services in Consumer Protection Law
We represent consumers in defective product and service claims, unfair trade and warranty disputes; resolve banking and insurance conflicts from mis-sold loans to claim denials and address e-commerce fraud, phishing scams, cyber fraud, non-delivery, subscription disputes and data privacy violations.
Consumer Complaints & Defective Product Cases
Kapil Dixit LLP provides legal support for consumers affected by:
- Defective Products – Goods that do not meet safety and quality standards.
- Deficiency in Services – Poor services provided by retailers, manufacturers, or service providers.
- Unfair Trade Practices – False advertising, misleading pricing, and deceptive marketing tactics.
- Delayed or Faulty Repairs – Non-compliance with warranty terms by manufacturers or service providers.
- Medical Negligence Cases – Cases involving improper treatment, incorrect diagnosis, and hospital negligence.
Banking & Insurance Disputes
Legal representation in disputes involving:
- Mis-sold Financial Products – Loans, credit cards, and investments with misleading terms.
- Unauthorized Transactions – Fraudulent banking transactions, identity theft, and cyber fraud.
- Unfair Insurance Claim Rejections – Delay or wrongful rejection of legitimate claims by insurance companies.
- Hidden Charges & Policy Violations – Unjustified deductions, unfair premium hikes, or policy misrepresentation.
E-commerce Fraud & Online Transactions
- Non-Delivery or Wrong Delivery – Goods or services not delivered or delivered in poor condition.
- Fraudulent Online Transactions – Unauthorized use of credit/debit cards, phishing scams, and digital fraud.
- Data Privacy Violations – Misuse of consumer data by online platforms.
- Subscription & Cancellation Disputes – Unlawful deductions and refusal of refund requests.
Legal Process for Consumer Dispute Resolution
From filing a formal complaint with supporting evidence and sending legal notices for mediation, to presenting claims at hearings and securing final orders on refunds, replacements, compensation or penalties, we navigate every step of consumer forum proceedings.
Jurisdiction of Consumer Dispute Redressal Commissions
Consumer grievances flow through a three-tier system District, State and National Commissions each with progressively higher monetary thresholds and appellate authority, ensuring streamlined, scalable resolution from modest claims to multi-crore disputes.
- District Consumer Disputes Redressal Commission – Complaints involving claims up to 50 lakh.
- State Consumer Disputes Redressal Commission Complaints involving claims between ₹50 lakh and 2 crore.
- National Consumer Disputes Redressal Commission (NCDRC) Complaints involving claims exceeding 2 crore or appeals against State Commission rulings.
Why Choose Kapil Dixit LLP for Consumer Protection Cases?
20+ years’ consumer-law expertise across District, State & National forums. Full support in product-liability, financial-fraud & e-commerce disputes, streamlined via ADR and bespoke legal strategies.
Kapil Dixit LLP provides legal services in consumer rights protection, product liability claims, financial fraud cases, and disputes with service providers. The firm represents clients before Consumer Dispute Redressal Commissions at all levels, ensuring compliance with consumer protection laws.
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